HHAeXchange+ Caregiver Training
Follow this quick step-by-step guide to make sure your visit is recorded correctly.
Open HHAeXchange+ on your phone.
Enter your email address.
Enter your password.
Tap “Log In.”
HHAeXchange+
Example app screen
After logging in, tap:
Unscheduled Visit
You will see this option right on the home screen after you log in.
Tap “Member” and select the person you are providing care for.
If needed, use the search bar to find the client’s name.
Important
Always make sure you select the CORRECT client before continuing.
GREEN = CLOCK IN
Tap
CLOCK IN
Then tap
Continue
Great! You are now clocked in.
Once you are successfully clocked in, provide the client’s approved services.
Do not clock out until you are finished providing care.
BLUE = CLOCK OUT
Tap
CLOCK OUT
Then tap
Continue
Clock Out Successful ✓
The visit has been recorded.
You now know how to clock in and clock out using HHAeXchange+.
Remember: Clock in when you ARRIVE and clock out when you FINISH.
Select the correct client.
Make sure location services are enabled if required by the HHAeXchange+ app.
Clock in when you arrive and clock out when the visit is finished.
If you cannot clock in or clock out, do not ignore the problem. Contact the Trusting Path office for assistance.
Trusting Path Home Help Services
“Caring People. Brighter Days.”
